At IB Marketing, our goal is to ensure smooth, secure, and prompt delivery of your orders across all our platforms including CrushKaro.com, DotsofLove.com, PlayAfterWork.com, BlissfulTouch.world, and OriginalStore.com. Please read this policy carefully.
🚚 Delivery Timeframes
- Physical Products: Orders are processed within 24 hours and typically delivered within 3 to 7 working days depending on your location.
- Digital Products/Services: Delivered instantly or within the time period mentioned at checkout.
🌍 Shipping Partners
We have partnered with leading delivery firms to ensure your orders reach you promptly, securely, and in excellent condition.
📍 Shipping Areas
Currently, we deliver products pan-India and internationally to select locations. Please verify at checkout if your area is serviceable.
📦 Shipping Charges
- Shipping charges (if applicable) will be clearly indicated at checkout.
- Certain products or promotional offers might include free shipping.
📨 Delivery Confirmation
Once your order is shipped, you will receive a confirmation email/message containing tracking details.
🛡️ Lost or Damaged Items
- In case your package arrives damaged, immediately contact us at hello@ibmarketing.in or via WhatsApp/call at +91 88823 31920 / +44 7491 514839.
- We will replace damaged or incorrect items free of charge upon verification.
🔄 Returns & Refunds
Please see our separate Refund Policy for details regarding returns, exchanges, and refunds.
📞 Contact for Queries
If you have any questions or concerns about your order or delivery status, feel free to reach out:
📧 Email: hello@ibmarketing.in
📞 India: +91 88823 31920
📞 UK: +44 7491 514839
Thank you for choosing IB Marketing. We value your business and strive to provide an excellent shopping experience!